Support
Last updated: 12 November 2026
Get in touch
Email is the best way to reach us, and it reaches a real person. We aim to reply within two working days.
Bedlam is a party game made by GantryTech Ltd. If something is not working, or you want to tell us what you think of it, write to the address above. It helps if you can tell us which device you are using, which version of iOS or Android it is running, and which game you were playing when the problem happened.
Common questions
- I paid to unlock the games, but they are locked again
- Open Settings inside the app and choose Restore Purchases. This recovers your unlock on a new device, or after reinstalling. Your purchase is tied to the Apple Account or Google Account you bought it with, so make sure you are signed in to the same one. If it still does not restore, email us and include the date of purchase.
- How do I redeem a promotional code?
- On iOS, open Settings inside the app and choose Redeem a code. On Android, codes are redeemed in the Google Play app rather than inside Bedlam.
- Can I get a refund?
- Refunds are handled by Apple and Google under their own policies, not by us, so we are not able to issue one ourselves. On iOS, use reportaproblem.apple.com; on Android, request it through the Google Play Help Centre. If you get stuck, write to us and we will point you to the right place.
- Is it a subscription?
- No. The free games are free permanently, and the rest are unlocked by a single one-time purchase that includes any packs we add later. Nothing renews and nothing further is charged.
- Phones Down is not detecting movement
- That game uses your phone's motion sensor. If it is not responding, close and reopen the app, and check that your phone is not in a case or mount that stops it moving freely. A small number of older devices have less sensitive sensors. Let us know the device model if it keeps happening.
- Do I need an internet connection to play?
- No. Bedlam is designed to work entirely offline. A connection is only needed to make a purchase or to download an update.
- How do I delete my data?
- Delete the app. Everything Bedlam remembers is stored on your own phone and nowhere else, so removing the app removes all of it. We hold no copy, because we never collect it in the first place.
- I have an idea for a game
- We would like to hear it. Email us.